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Refund policy

 

All Sales Are Final
At Elevato, we are committed to providing quality products and a seamless shopping experience. All sales are final, and we do not offer refunds or cancellations. We accept returns and exchanges only for incorrect items, manufacturing defects, or size adjustments. Approved returns will be issued as store credit for future purchases. To request a return or size exchange, please contact us within 14 days of receiving your order. Items must be in original packaging, unopened, unworn, unwashed, and with all tags attached. Customers are responsible for return shipping costs. Please review product descriptions, sizing information, and images carefully before purchasing. Orders cannot be modified or canceled after submission. For questions or assistance, contact us through our contact form or email info@elevatostudios.com.