Shipping policy

Shipping Locations
Elevato currently ships only within the United States. We cannot ship to P.O. Boxes or international addresses.

Order Processing
All orders are processed within 2-4 business days, excluding weekends and holidays. Please note that during peak seasons or promotional events, processing times may be longer. Once your order has shipped, you will receive an email with tracking information for your convenience.

Shipping Method
All orders are shipped using reliable carriers with standard ground delivery service. Delivery typically takes 1-12 business days, depending on the destination. Please be aware that delivery times may vary based on location and can be influenced by weather conditions or service disruptions. After your order has been dispatched, you will receive a tracking number, allowing you to monitor your shipment's status.

Shipping Costs
Shipping charges are calculated at checkout based on your order's size, weight, and delivery address. The shipping fees will be shown before you finalize your purchase.

Shipping and Liability
Once your order has been dispatched to the shipping carrier, Elevato assumes no further responsibility for the package. We do not accept liability for any delays, damages, losses, or theft of packages that may occur during transit. Although we make every effort to ensure timely delivery, external factors such as weather conditions, service interruptions, or periods of high demand may result in delays. It is your responsibility, as the customer, to ensure that your shipping address is entered accurately during the checkout process. Your active role in this process is crucial for the successful delivery of your order. Elevato cannot be held accountable for delays, misdeliveries, or lost packages resulting from incorrect or incomplete address information provided by the customer.