Shipping policy
Shipping Locations
Elevato ships both domestically and internationally. We do not deliver to P.O. Box addresses.
Order Processing
Orders are processed within 2-4 business days, excluding weekends and holidays. Processing times may be longer during peak seasons or promotional events. You will receive an email with tracking information once your order ships.
Shipping Method
Orders are shipped via reliable carriers using standard ground delivery. Delivery typically takes 1-12 business days, depending on the destination. Delivery times may vary due to location, weather, or service disruptions. After dispatch, you will receive a tracking number to monitor your shipment.
Shipping Costs
Shipping charges are calculated at checkout based on order size, weight, and delivery address. Fees are displayed before you complete your purchase.
Shipping and Liability
Once your order is dispatched to the carrier, Elevato is not responsible for the package. We are not liable for delays, damages, losses, or theft during transit. While we strive for timely delivery, external factors such as weather, service interruptions, or high demand may cause delays. Please ensure your shipping address is accurate at checkout, as Elevato cannot be held responsible for delays, misdeliveries, or lost packages due to incorrect or incomplete address information.